Break a Pair Get a Pair:
Your shades are covered for 6 months after purchase! We want you guys to actually put your shades to use and not worry about babying them on adventures. So if life throws you a curve ball and you break them within this period please let us know at firstname.lastname@example.org and we will get them repaired or replaced at no charge, no questions asked!
Scratched lenses are not covered. Customers are limited to one free warranty replacement per pair.
Snow and Moto Goggles:
All our goggles are backed by an industry-leading LIFETIME warranty against defects in workmanship and manufacturer materials. This warranty does not protect against improper use, improper repair of the goggles, or scratched lenses.
If you need to file a warranty claim please send us an email at email@example.com with a picture of the issue. We typically respond within 1 business day.
LIFETIME $25 Replacement Plan
This optional warranty plan guarantees you $25 replacements for life! It is a one-time $5 charge to purchase a Lifetime Replacement Plan. What that means is if you lose, break, damage, or your sunglasses get stolen you can get a brand new replacement pair for $25 and yes that even includes shipping!
Lifetime = Your lifetime.
Unlimited = Get a replacement as many times as you need.
Use it 2 weeks after purchase, 2 months, 20 years, or all of the above!
To request a replacement just shoot us an email at firstname.lastname@example.org with the name of the sunglasses you need replaced and the original order number if possible.
We will email you an invoice for the replacement, typically within 1 business day.
Just remember that each Lifetime Replacement Plan only covers 1 pair of sunglasses, so if you're ordering multiple colors and styles of sunglasses you'll need to purchase a separate replacement plan for each one.
DISCLAIMER: The Replacement Plan is for personal use only and cannot be used for resale. If we determine you are abusing the program your warranty can be revoked. The replacement pair you request must be the same exact pair that was purchased. If that pair is no longer available the next closest match will be given. If you ordered multiple styles and colors of sunglasses but only 1 Replacement Warranty your policy will be assigned to the first pair you request for replacement. You must purchase multiple warranties in order to protect multiple pairs. This is valid only on sunglasses and blue light blockers. Goggles, accessories and other merchandise are excluded from the Lifetime Replacement program.